Programming: Visual Basic, VBA, Visual Studio
Scripting: HTML/DHTML, CSS, JavaScript, VBScript
eLearning: Captivate, Authorware, Toolbook, Adobe Presenter
Web: ASP, ASP.NET, IIS, Dreamweaver, Fireworks, Flash
Database: Access, SQL Server
Productivity: Microsoft Office (Excel, PowerPoint, Word, Access), PowerPoint, Visio)

• Created user’s guides and eLearning modules in Captivate to train users on financial applications including PeopleSoft General Ledger, Concur, and Ariba; see demo at lumiate.com/projects/schwab/launch.htm
• Wrote and programmed an hour-long introductory finance eLearning course in Flash/ActionScript that walks Schwab’s new employees through the company’s income statement
• Developed a Learning Management System (LMS) in ASP.NET and SQL Server to enable users to view their personal training record along with tools for management to monitor progress
• Developed computer business simulation in Excel/VBA for use in management training seminar
• Wrote and programmed a web-based training course for container crane operators (see demo at garyblum.com/pma/launch.asp)
• Developed, configured, and administered intranet sites in ASP/ASP.NET and SQL Server for various clients including Yahoo!
• Designed and developed Access and SQL Server databases for content-driven websites and for storing data from web-based applications
• Negotiated project terms (including timing, scope, and cost) with clients
• Hired and managed graphic artists for work on projects

Roles have included: Consultant, business analyst, instructional designer, writer/editor, database developer, eLearning developer, and programmer

Environment: Adobe Captivate, Flash, HTML/DHTML, JavaScript, ASP.NET, IIS, SQL Server, Robohelp, Adobe Presenter, PowerPoint, Excel/VBA, Word/VBA

• Designed and developed web-based applications to improve employee productivity and enhance corporate communications
• Developed and maintained corporate website and intranet
• Selected and managed outside design firm to develop new corporate website and multimedia demos
• Configured and administered numerous IIS-hosted websites
• Worked cross-functionally on projects, coordinating with Sales and Marketing, IT, Development, Customer Support, and senior management
• Served as designer, content developer, editor, and programmer for Cygent Facetime, a web-based company newsletter
• Developed web-based applications for tracking employees’ hours and tracking sales leads; see demo at garyblum.com/apps/timetracker/timetracker_chosen.asp
• Designed and developed web-based application to allow sales and marketing staff to find answers easily when generating proposals or responding to potential customers’ questions
• Worked with Customer Support group to implement Remedy Web

Roles included: Business analyst, data modeler, application designer, programmer, project manager, content developer, and writer/editor

Environment: ASP, ColdFusion, Remedy, Access, SQL Server, IIS, HTML/DHTML, JavaScript

• Designed and developed Pathfinder, an intranet site for Schwab Institutional’s human resources department
• Managed all phases of development including determining needs, defining and organizing content, designing the user interface, and building the site
• Worked cross-functionally to obtain and review content

Roles included: Consultant, writer/editor, interface designer, and programmer

Environment: HTML/DHTML, JavaScript

• Developed a computer business simulation designed to help employees learn the tradeoffs involved in running a large company and to practice using common business reports
• Designed and programmed a web-based tutorial for a corporate human resources application
• Programmed a web-based training course focusing on Internet basics and ALZA’s Internet policy
• Developed a CBT course designed to train customer service representatives to use a new mainframe application

Roles included: Instructional designer, eLearning consultant, content developer, interface designer, and programmer

Environment: Visual Basic, Excel, HTML/DHTML, JavaScript, Asymetrix ToolBook, HTML/DHTML, and Authorware

• Developed white papers, manuals, and presentations as part of divisional Marcom effort to educate clients on the benefits of using the Internet in their businesses and assist them in moving to the Internet
• Defined offerings for consulting and client education practice groups
• Delivered presentations at client seminars
• Served as project manager for various projects

Clients included: Digital Forté, Zurich American, IBM, Autodesk, the California State Automobile Association, Chevron, PG&E, and BSMG

• Developed a multimedia demo highlighting the capabilities of a new software environment for Digital Forté
• Developed computer-based training for Zurich American designed to train service representatives to use a new software application
• Developed an interactive tour for Autodesk designed to introduce users to new CAD software
• Created computer-based training modules for CSAA service representatives
• Programmed a tool for matching job requirements and candidates’ skills

Roles included: Multimedia Programmer, Project Manager

Environment: Asymetrix ToolBook, Visual Basic, Access, Authorware

• Managed development projects, including iKNOW, an electronic knowledge base describing Intel’s products and technologies, and an electronic performance support system (EPSS) for Prudential that supported sales representatives in using a new productivity application
• Consulted on training and performance issues
• Built sales training systems
• Developed internal groupware
• Spoke at national conferences
• Managed external vendors
• Managed consultants and internal staff

Roles included: Project Manager, Consultant, Instructional Designer, Writer, and Programmer

Environment: Asymetrix ToolBook, Windows Help, Robohelp, Lotus Notes

• Served as project manager and consultant for simulation development projects
• Programmed computer business simulations in Fortran and Lotus
• Supported simulations at client seminars
• Delivered lectures in basic business concepts to clients’ employees
• Participated in the company’s sales effort
• Managed team of programmers on simulation projects